In Store Collection:

We now offer an in-store collection for all web orders. Please contact us before your comming.

Monika

0872982858

babyprams.ireland@gmail.com

Ireland Shipping:

We aim to have all orders processed, packaged and shipped within 1 to 2  days. Once the goods have left us, you will be notified by email and they should be with you within 1-3 days depending on when the order is placed. All orders shipped outside of the Dublin area are shipped via our couriers and can be tracked by an online tracking number if requested. If you require a tracking number for your order please contact us.

European Shipping:

We now offer product shipping across Europe. Due to the variation in product weights the cost of shipping to different countries varies depending on the destination. Please contact us before your purchase.

Shipping Outside of Europe:

If you would like shipping rates for deliveries outside of the EU please contact us directly at

0872982858

babyprams.ireland@gmail.com

Cancellation Before Dispatch:

Our aim is to package and dispatch the goods within 6 to 10 days of receiving an order. If you wish to cancel an order within this time frame please contact us by email from our contact page.

If the goods have not been dispatched then we will cancel your order and refund the invoice value. Confirmation of this refund will be email to you. For orders that have been dispatched please follow our returns policy. If you refuse to accept the delivery we will charge you for the return postage cost to us.

Returning Unwanted Goods:

In accordance with the Distance Selling legislation, we are happy for you to return unwanted goods within 7 days from date of delivery so long as they are returned in an unused new condition with the original packaging, the original invoice. Please note it is the customer's responsibility to ensure the goods are returned safely to us and the customer must pay postage costs.
Upon receiving the return goods we will issue a refund to your credit card/method of payment for the invoice value. To obtain a return form contact us by email.

Returning Faulty Goods:

If you discover the goods you have purchased to be faulty upon receiving, please contact us at once by email so we can resolve the issue as quickly as possible. All goods sold are covered by the standard manufactures warranty(usually 12 months) against faulty materials or poor workmanship. The manufactures warranty will not cover damage due to misuse, accidental damage, wear and tear.

Faulty goods must be returned with proof of purchase and returns form. We will endeavour to resolve the issue upon receipt of the faulty goods by either replacing the product with a new or equivalent model or a refund for the original invoice value to your credit card/method of payment.

Our Collection and Returns Address:

BabyPrams.ie

50 Bantry Square, Waterville,

Blanchardstown,

Dublin 15

Ireland

0872982858

babyprams.ireland@gmail.com